Policy

Shipping Policy

All of HorseshoeGenetics.com Products are Packaged and Shipped Discreetly to our Customers. Our Seeds are Dual Packaged to preserve the quality of the genetics and integrity of our product. Our Company Ships Souvenir Seeds to Legalized Areas. 

Refund, Return, & Exchange Policy

If your Seeds From HorseshoeGenetics.com are defective, we will replace them up to 1  time at our cost. We do ask that customers provide proof of purchase and defective merchandise for us to replace your order. All Seeds are sold for Souvenir Purposes, Check All Local Laws in your area for legality of ownership before purchasing. 

All HorseshoeGenetics.com Sales are Final and we offer No Refunds. If you do not receive your order, received damaged or opened orders, or defective product from HorseshoeGenetics.com we will replace it one time. 

Fulfillment Agreement Policy

We offer Fast and Accurate Order Fulfillment at Horseshoegenetics.com! After Confirmed Orders are received, souvenirs are hand selected and shipped within 24 hours.

After an Order is Fulfilled most Shipped Orders are received by the customer within 3-5 business days, the west coast may be 4-6 business days.

*No guarantee that there will not be shipping delays due to the holidays*